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docs: define SaaS capacity controls
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# Implement layered limits and multi-dimensional request rate limiting
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Type: task
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Status: open
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Blocked by: 20, 22
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## Question
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Implement ADR-0022's fail-closed platform ceilings, Organization-lowerable
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policy limits, bounded list/query behavior, and typed multi-dimensional rate
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limits for authenticated Web, signed Feishu, OAuth, and administrative writes.
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Prove effective limits never exceed platform ceilings and every overload result
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is observable, scoped, and carries retry guidance where applicable.
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