docs: chart SaaS production readiness

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+# Define production observability and incident recovery
+
+Type: research
+Status: open
+Blocked by: 01, 02, 03
+
+## Question
+
+Which logs, metrics, readiness signals, audit correlations, alerts, and operator
+recovery actions are missing for a production operator to detect and diagnose
+failures across HTTP, Feishu, PostgreSQL, agent execution, cph builds, and
+workspace storage?