docs: chart SaaS production readiness

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+# Audit run lifecycle and data integrity under failure
+
+Type: research
+Status: open
+
+## Question
+
+Under process termination, restart, timeout, duplicate Feishu delivery,
+database failure, or concurrent requests, which AgentRun, lock, session,
+workspace, audit, and outbound-message invariants can be violated or leave work
+lost, duplicated, or permanently stuck?
+